Cloud Paper FAQ logo
Cloud Paper FAQ logo

All articles

How can I update my shipping address?Updated 5 months ago

Step 1: Login to your Cloud Paper account

Step 2: Click on “Manage Subscriptions”

Step 3: Click “Manage Subscription” on the address you'd like to update


Step 4: Scroll down to Shipping Address and click “Edit” (you might need to update the address on every subscription if you have multiple subscriptions).


Step 5: In the sidebar, update your address! Remember to click "Update Shipping Address" when you're done. Please note - if your order has already processed, it will be shipped to the previous order on file. If you need to update your shipping address after your box has shipped, reach out to us at [email protected]!

Please note - if you have a subscription but you can’t login to your account, please reach out to [email protected] and we will help you!

Was this article helpful?
Yes
No