Cloud Paper FAQ logo
Cloud Paper FAQ logo

All articles

How can I update my billing information?Updated 17 days ago

Step 1: Log in to your Cloud Paper account using the passwordless login.

Step 2: Once the code is received by either email or SMS, enter the code to log in


Step 3: Click on “Address & Payment Details” on the right side panel.



Step 4: Click on “Manage Payment Methods". From there, you will be able to update your billing address and/or credit card on file. Remember to click "Update" to save your new information!


Step 5: Click “Edit” if you wish to replace your card or “Remove” if you’d like to delete your card information. The system will prompt you to freely enter your updated information. 


Please note - if you have a subscription but you can’t login to your account, please reach out to [email protected] and we will help you!



Was this article helpful?
Yes
No