How can I adjust my shipping schedule or skip a shipment?Updated 5 months ago
Step 1: Login to your Cloud Paper account
Step 2: Click on “Manage Subscriptions”
Step 3: Under Subscriptions, Click on “Skip Shipment” to skip an upcoming shipment or “Manage Subscription” to adjust your next shipment date/shipping schedule.
Step 4: If you'd like to update your specific ship date, you can do so by changing your "Next Shipment Date." You can update your default shipping schedule by selecting "Shipping Schedule" and selecting any number of days, weeks, or months you would like. Please note that if you change your shipping schedule, your date will be automatically pushed out. We recommend saving the “Next Shipment Date” last to make sure your order gets delivered exactly when you need it to!
Please note - if you have a subscription but you can’t login to your account, please reach out to hello@cloudpaper.co and we will help you!