Cloud Paper FAQ logo
Cloud Paper FAQ logo

All collections

Shipping & Delivery

5 articles

Articles

What shipping carrier do you use?

We currently use FedEx ground to deliver majority of our products, and a few of our products are shipped by UPS and USPS.

Do you deliver to PO boxes?

We unfortunately cannot ship to PO boxes at this time, but hope to in the future!

Do you ship to Alaska or Hawaii?

We currently do not ship to Alaska or Hawaii due to high shipping costs, but our team is working on this project now and we hope to ship outside of the contiguous United States in 2022!

What happens if my order arrives wet or damaged?

If you ever have an issue with your order please don’t hesitate to reach out at [email protected]! Pease include any pictures and/or description of the damage and we'll be happy to help you out.

How long do deliveries take?

Orders are shipped same or next business day from our warehouse in Seattle, WA. Deliveries to the west coast typically take 1-3 days, while deliveries to the east coast can take up to a week! You'll receive a shipping confirmation email + tracking nu